FREQUENTLY ASKED QUESTIONS (FAQS)
Some of the questions you may have.
Appointments & Referrals
Yes, a current referral from your GP or another specialist is required. This ensures appropriate care and allows you to claim Medicare rebates.
Please bring your valid referral, Medicare card and private health insurance details.
Yes, we accept Department of Veterans’ Affairs (DVA) patients with a valid referral.
Before Surgery
If surgery is advised, we will provide a detailed explanation, consent forms, and a breakdown of costs. We’ll also assist in scheduling the procedure and any required pre-operative tests.
You may need updated scans (X-ray, CT, MRI) to assist in diagnosis and surgical planning. Your surgeon will advise what is necessary.
Contact your insurer to confirm your level of cover, any waiting periods, and out-of-pocket expenses. We can provide the procedure’s MBS item number to assist.
A full cost estimate will be provided for surgical and hospital fees, which requires payment prior to surgery.
After Surgery & Recovery
Most patients will require some form of outpatient rehabilitation such as physiotherapy or hydrotherapy. Your surgeon will discuss this as part of your recovery plan.
Some private health funds cover inpatient or outpatient rehab services. Please confirm with your insurer before surgery. Uninsured patients will need to self-fund these services.
Recovery times vary depending on the procedure and your individual health. Your surgeon will provide a personalised recovery timeline during your consultation.
General Questions
Costs vary depending on the consultation type and procedure. We will provide a detailed quote before proceeding with any treatment.
Absolutely. Patients are welcome to seek a second opinion at any time. Your health and comfort with your treatment plan are our top priorities.